FAQs - ATOM Hub for Home Assistant
What are the similarities and differences between ClodPi Labs 'ATOM Hub for Home Assistant’ and the one from home-assistant.io?
The "ATOM Hub for Home Assistant" works on the same platform as the one from home-assistant.io with compatible Hardware (Raspberry Pi CM4 with 32GB eMMC, 4GB RAM, WiFi, Bluetooth 5.0 and 2 x MGM210P) and Enclosure is manufactured by ClodPi Labs making sure it is fully compatible with Home Assistant Operating System (HAOS) and ability to use all the Home Assistant features.
Is ATOM Hub compatible with the Home Assistant Operating System (HAOS)?
Yes, "ATOM Hub for Home Assistant" is compatible with the Home Assistant Operating System (HAOS) with the ability to use all the Home Assistant features.
Will the latest version of Home Assistant Operating System (HAOS) be automatically updated on ATOM Hub? If yes, how?
The latest updates notifications w.r.t HAOS will be displayed under Home Assistant web application > Settings. To install the latest version, click on Update and proceed with install steps.
ATOM Hub is compatible with which communication protocol?
WiFi, Bluetooth (BLE), ZigBee, Thread / Matter (WIP).
Note: ZWave module is not by default available but an option is available to attach ZWave through USB or through a header pin inside the enclosure where one can attach RaZberry 7 module or AEOTEC Z-Pi 7.
Does it come with a preloaded Home Assistant Operating System (HAOS) version?
Yes, it comes preloaded with the latest HAOS version.
How do I Factory Reset the ATOM Hub device manually?
The device has a reset (RST) option available on the backside. You need to use a pin to insert and keep the button pressed for 5 seconds and release. This will reset the device. It might take up to 20 minutes to complete the device reset.
Note: Make sure it is connected to power and the internet via ethernet cable.
Does ATOM Hub come with one dedicated module of each ZigBee and Thread?
Yes, the device comes with one dedicated module of each ZigBee and Thread module.
What are the RTC Battery details that are compatible with ATOM Hub?
What brands of smart devices are compatible with ClodPi Labs 'ATOM Hub for Home Assistant'?
It does support for all the integrations as provided by the Home Assistant community. Refer https://www.home-assistant.io/integrations/
How to get support for this product?
As of now, support will be available via email mode. You can send an email to email@example.com mentioning the purchase Invoice Number and describing the issue. Our support team will contact you.